After following a social commerce app called Productgr.am on Twitter, I was contacted to give my initial, top-of-mind thoughts on it, and its user experience. So I conducted a (partial) UX audit and delivered my findings. This is one of the services and deliverables that I perform and deliver as a User Experience Architect. Depending on the scale that you conduct it at, it can be a fast, efficient and affordable approach to evaluate and improve your product’s usability and user experience design.
Productgr.am allows its users to sell their stuff in 3 easy steps.
After installing their app, I walked through its onboarding process, creating my account and profile, then posting my first item, all the while taking screenshots of the app along the way (which I then imported into an OmniGraffle Pro template I use specifically for this purpose).
After I was comfortable with the app workflow, I imported the primary screenshots of the interactions and screens I was focusing on, into OmniGraffle, to begin annotating them.
Here are the results of my first pass:
Due to the nature of the request, no formal RFP, SOW or other agreement of services was requested or delivered. I could have simply responded with some comments but enjoy the opportunity to examine other people’s work, so elected to go a bit further and annotate my thoughts on what could be expanded or improved upon.
If you’re interested in having a similar or related service performed for your mobile app, website, application, or other product or service, please contact me to discuss further.